Legal · Privacy, terms and copyright

Privacy policy and terms.

What personal data we collect through this website, why, who else sees it, how long we keep it and what you can ask us to do with it. Then the terms for using the site, paying online and reusing our content.

Last updated September 2026

Questions: Grievance Officer

On this page

01Who we are

This website, www.pathfinderfoundation.co.in, is run by Pathfinder Research and Training Foundation (“PRTF”, “we”, “us”), which operates PRTF School of Management at 30/7–8, Knowledge Park III, Greater Noida, Uttar Pradesh 201308.

This policy covers personal data collected through the website, its enquiry forms, the online admission form and online fee payments. By using the website you agree to the collection and use of your information as described here. If you do not agree, please do not use the website.

We store and process your information, including any sensitive personal data such as financial information, as defined under the Information Technology Act, 2000, with reasonable physical and technological security measures, in line with that Act and its rules.

02What we collect

What you give us
  • Your name, including first and last name
  • Email address, mobile number and other contact details
  • Postal address and postcode
  • Your college or institution, and its location
  • Anything else the enquiry form, admission form or registration process asks for, such as your education, entrance scores, parents’ details and documents
What we collect automatically
  • Your IP address
  • Information about your device, browser and network
  • How you use the website, through cookies (see section 4)
Other information
Demographic information such as your postcode, preferences and interests.

We do not see or store your full card or bank details when you pay online; the payment provider handles them (see section 12).

03How we use it

  • To answer your enquiries and follow up on them
  • To process your application, run the selection process and admit you
  • To collect fees and issue receipts
  • To keep you informed about your application, your programme and the institute
  • To improve the website and understand how well our advertising works
  • To keep the website and our systems secure, and to prevent fraud and misuse
  • To meet our legal and regulatory duties, including reporting to AICTE

We will not use your financial information for any purpose other than completing a transaction with you.

04Cookies and tracking

Cookies are small files a website stores in your browser. We use them, and similar technologies, to keep the website working, to understand how it is used and to measure our advertising.

ToolWhat it does
Google Tag ManagerLoads our measurement and advertising tags.
Google Ads conversion trackingTells us when a visit that started from one of our Google ads leads to an enquiry or application.
Google reCAPTCHAProtects our forms from spam and automated abuse.

You can block or delete cookies in your browser’s settings; the website still works without them. You can manage how Google personalises ads at adssettings.google.com.

05Services we use

Some parts of the website are provided by other companies. When you use them, those companies receive data under their own privacy policies.

ServiceWhen it is usedTheir policy
Google MapsOnly when you choose “Show map” on the contact pageGoogle privacy policy
YouTubeOnly when you press play on a videoGoogle privacy policy
WhatsAppWhen you message us on WhatsAppWhatsApp privacy policy
RazorpayWhen you pay fees onlineRazorpay privacy policy

06When we share data

We do not rent, sell or share your personal information. We do not disclose personally identifiable information to third parties except:

  • to the service providers in section 5, only as far as needed to provide their service to you
  • to help investigate, prevent or act on unlawful or illegal activities, suspected fraud, potential threats to the safety or security of any person, or violations of these terms, or to defend against legal claims
  • in special circumstances, such as to comply with court orders, notices or requests from legal authorities or law enforcement agencies that require disclosure
  • to regulators such as AICTE, where the law or our approval requires it

07Keeping it safe

We protect your information with reasonable physical and technological security measures and procedures, in line with the Information Technology Act, 2000 and its rules. No system is completely secure, but we work to prevent unauthorised access, loss or misuse, and we limit access to staff who need it for their work.

08How long we keep it

Enquiries
As long as we need to answer and follow up on them, then deleted.
Applications and student records
As long as admission, academic and regulatory requirements (including AICTE’s) and the law require.
Payment records
As long as accounting and tax law require.

09Your rights

Under the Digital Personal Data Protection Act, 2023, you can ask us to:

  • give you a summary of the personal data we hold about you and how we use it
  • correct, complete or update it
  • erase it, where we no longer need it and the law does not require us to keep it
  • stop using it where you had given consent, by withdrawing that consent
  • let someone else act on your behalf if you die or become unable to

Send your request to the Grievance Officer (section 11). If you are not satisfied with our response, you can complain to the Data Protection Board of India.

10Children

Our programmes are for graduates, and the website is not meant for children. If you are under 18, please ask a parent or guardian to contact us for you. If we learn that we have collected a child’s data without a parent’s or guardian’s consent, we will delete it.

11Grievance Officer

For questions about this policy, requests about your data, or complaints about how we handle it, contact our Grievance Officer. We aim to resolve complaints within one month.

Grievance Officer
PRTF School of Management
30/7–8, Knowledge Park III, Greater Noida
Uttar Pradesh 201308
Telephone
+91 88600 05458 Monday to Saturday, 10 am to 6 pm

12Online payments

Online payments to PRTF are processed through secure payment gateways run by trusted providers and banks. Banks use 3D Secure verification for card payments, which adds an identity check to each transaction.

A credit or debit card must be issued in the name of the person using it. PRTF is not liable for card fraud arising from the fraudulent use of a card; liability for fraudulent use of a card or net-banking account rests with the user, and the burden of proving otherwise is on the user.

PRTF may cancel an order for a product or service at its discretion, for example if it is unavailable, without prior notice. We are not responsible for any loss or damage arising directly or indirectly from:

  • a transaction not being authorised
  • a transaction exceeding the limit agreed between you and your bank
  • any payment issue arising from the transaction
  • a transaction being declined for any other reason

All payments are in Indian Rupees (INR). Refunds follow the rules on the Admissions page.

13Electronic communication

When you visit the website, email us or send us feedback, you are communicating with us electronically, and you agree to receive communications from us electronically, by email or through notices on the website. You agree that agreements, notices, disclosures and other communications we send electronically satisfy any legal requirement that they be in writing.

14Terms of use

The domain name www.pathfinderfoundation.co.in (the “Website”) is owned by Pathfinder Research and Training Foundation (PRTF), a company incorporated under the Companies Act, 1956, with its registered office at A-39/A, DDA, Munirka, New Delhi 110067, India. By visiting the Website you agree to be bound by these terms and this privacy policy. If you do not agree, please do not use or access the Website.

16What you send us

You may send us comments, suggestions, ideas, questions and other information, provided it is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, harmful to third parties or otherwise objectionable, and does not contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of spam. You may not use a false email address, impersonate any person or organisation, or otherwise mislead us about the origin of what you send.

17Changes to this page

We may update this policy from time to time. The date at the top shows when it last changed. Please review it periodically so you are aware of any changes.

See also the mandatory disclosure and committees and grievance.

Scroll to Top